Service Terms & Conditions

Welcome!

You are about to take what many people consider to be the trip of a lifetime. We are delighted that you have chosen Central California Explorations. We anticipate that you may have questions and special concerns about your vacation. To help make the most of your adventure, we have prepared this information for your use before and during your trip. Please review this information carefully before you leave home for your journey. Print out a copy if you would like to take it with you on your vacation.


About Your Tour of Central California

You have purchased an independent tour which is not escorted, with the exception of our escorted tour: The Majestic Mountain Loop Tour - 3 Parks in 3 Days. Our tours are composed of components that can be added together to provide a truly customized package. You will not necessarily be traveling with the same group of people, throughout your itinerary. On our guided tours our representatives will be distinguished by their Central California Explorations or Majestic Mountain Loop embossed clothing. They are here to assist you along the way. Your touring driver will also serve as your guide, offering information on the sights, history, and culture of our area. Our tours include many highlights in order to provide you with the most complete vacation possible. Due to this schedule, it is necessary to cover quite a bit of ground every day. Expect some early morning departures, busy days, and a few lengthy touring coach or rail trips during your tour. Central California is truly a kaleidoscope of extraordinary scenic nature, history and offers culinary delights. The area you are traveling to offers an opportunity to experience something new and different. We at Central California Explorations & Majestic Mountain Loop Tours will go out of our way to make your experience as enjoyable and comfortable as possible. However, please keep in mind that the beauty and the splendor of our area can also be rugged and remote and nature rules. A flexible spirit and open mind on your part will go a long way in enjoying this spectacular land.


Climate

Central California has varied regional temperatures from the snowcapped mountains, the dessert and valleys to the cool coastal breezes. Depending on the season temperatures can be as cool as 35 in the evenings up in the mountains in the winter, to 110 Fahrenheit for valley summers (2 to 43 degrees Celsius). However our May - October temperatures will be sunny and warm and light clothing and lots of sunscreen is highly recommended. The abundance of sunshine and moderate seasons make Central California a year round playground!


Packing Advice

First and foremost, dress for comfort. Because of the variable weather conditions, casual clothes that can be layered easily are highly recommended. An all-weather jacket or windbreaker with layers to wear underneath is ideal. Comfortable, sturdy walking shoes are a must. Dressy evening wear is not needed for the most part but as we have some fine culinary establishments, a nice outfit for a special evening may be considered. Your luggage may not always be accessible to you during your trip. Always carry your medication, travel documents, money, and jewelry with you in your carry-on. Do not pack these items in your suitcase. Please be sure to bring a sufficient supply of medication and carry it in its original container. Central California Explorations & Majestic Mountain Loop Tours assumes no responsibility for the following items: perishables, medicine, liquor, cash, jewelry, gold, silver or similar valuables, securities, financial instruments or other valuable documents, cameras, film, binoculars, cell phones, video equipment or other personal items. We strongly suggest that these items be carried with your hand luggage at all times.


Touring Coach & Touring Van Travel

During your tour, you will travel in company contracted touring coaches and touring vans which are air conditioned for your comfort. We have arranged for periodic stops along our route for pictures, stretching and restroom breaks. There are no reserved or assigned seats, and seating is rotated regularly on longer tours so everybody has an opportunity to see the scenery from all vantage points. As a courtesy to others, smoking is not permitted on board the motor coaches or train cars. All hotels, restaurant and public buildings are completely nonsmoking in California.


Luggage

We recommend that you limit your luggage to one piece. Many guests plan on traveling in the area for longer than some of our tours. We realize larger luggage may be needed for this, to accommodate space limitations on our group tours we can hold your larger luggage while you tour with a smaller piece. If you are on one of our guided journeys you will be receiving goods on arrival including a small backpack and journal book so leave room in your suitcase to pack those for your trip home.


Travel Documents

You will be provided with travel documents for your tour via email or fax. The document will be your tour itinerary and will be the only document you receive. Please keep this document with you at all times, not in your luggage. Central California Explorations & Majestic Mountain Loop Tours has gone voucher less, meaning, with the exception of a few services, you will not be issued or need a voucher for tour services. Your itinerary will list your day by day services. You will be listed on a manifest for each service. To receive service, you only need to give your name and in some cases show ID. At destination it may be necessary for us to have goods for you on arrival to your accommodations, if so we will clearly state this on your documents, this may include any required tickets for sightseeing tours in that location that we have included in your itinerary. If you require paper documents to be sent to you by post extra fees may apply.


Meals

Meals are not included, unless specifically stated in your itinerary. Special dietary requests will be met to the best of our ability. Due to some of the remote locations and limited menus at some the meal stops, as well as unexpected delays, we recommend guests with special dietary requirements make arrangements to bring along some food to meet their special needs.


Tipping

Tipping is, of course, a personal decision, however in some instances a service fee may be included in an itinerary and will be outlined if so. Some of our guests choose to reward exceptional service and use the following guidelines:

  • Escorted Tours 15% of cost of tour per passenger
  • Driver/Guide Tour Directors on Full Day Tours: $15.00 – 20.00 + at your discretion per person
  • Baggage handling is included while on tour. Independent travelers may choose to tip the bellman for service at $1 - $2 per bag unless otherwise posted.


Reservations*

We are travel/tour designers and we know the area intimately. We welcome your calls and look forward to designing your personal itinerary of Central California. Bundled package and scheduled tours can be made on our website or by calling our offices. Tour booking may be held on courtesy for 48hrs outside of 75 days prior, all independent tours will be on request until deposit is paid and names are added to the reservation.


Deposit Requirements & Final Payments

Deposit of $200.00 USD per person is required to confirm space on all escorted tours within 48hrs of booking. 
Choice of "The Majestic Mountain Loop" T-Shirt or Ball Cap will be sent with invoice confirmation on MML Tours
 
Full payment is due 75 days prior to departure.
Bookings made within 75 days full payment is due at time of confirmation. 

Payment constitutes agreement of the terms and conditions listed herein as authorized by the card holder or their representative in the signing of the Booking Form. Central California Inbound LLC and DBA's is a member as required of the California Seller of Travel and the Travel Consumer Restitution Fund, the fund is to secure the traveling public in case of default. Please note all charges via credit card will be shown on your credit card statement as Refined Journeys.

Escorted Tours - 48hr courtesy hold then $200.00USD per person deposit is required.
Written Notification received Cancellation Amendment fee
before the scheduled departure date fee for each change

120 days or more $200.00 per person 1st change complimentary
119 - 75 days $200.00 per person $150.00 
74 days 100% non-refundable


Independent Itineraries - Confirmed Services Deposit:

If you are requesting a quote/itinerary involving multiple cities and products, a plan to go deposit may be required. The non-refundable complex itinerary/plan to go deposit of $50.00 USD will be credited to your full deposit on acceptance of service.

A minimum $200.00 USD deposit is required with confirmation of quoted services plus any items that may need prepayment to confirm. This deposit will be applied to your deposit and will remain non-refundable. Confirmed reservations may have additional cancellation charges based on the products confirmed in your booking. These are not fees imposed by Central California Explorations or Majestic Mountain Loop Tours but by our participating partners and their services. Any additional fees will be disclosed in your invoice confirmation.


Written Notification received before Cancellation Fee Amendment Fee/Change
the scheduled departure date. 

120 days or more $200.00 per person 1st change complimentary
119 - 75 days $200.00 per person $150.00 
 74 days 100% non-refundable 

 
Notification of a cancellation or change to a confirmed booking will be valid only if made in writing or emailed by and signed by the representative (travel agent) or credit card holder on the Cancellation Form. As indicated immediately above, if you cancel your vacation after it has started, no refund will be given. Please note that insurance premiums are not refundable. 

When you travel with any carrier, whether by road, rail, air or sea, the conditions of carriage of that carrier will apply, some of which may exclude or limit liability in accordance with international conventions. Copies of conditions of carriage are available upon request. To the extent we have any liability to you, our liability shall not exceed that of the applicable carrier. 

All reservations are subject to cancellation if payments are not received by the due date. 
We reserve the right to modify the itinerary based on availability, weather or any other circumstances beyond our control. 

*Once you have booked your vacation and paid your deposit, you remain liable to pay surcharges including increases in transportation costs, dues, taxes or fees chargeable for services such as landing taxes, or embarkation or disembarkation fees at ports and airports, up to the date of your final invoice. Where surcharges are applicable, we will absorb an amount equal to 2% of the difference excluding any insurance, administration or amendment fees.


Refunds for Unused or Canceled Services

All parts of your tour, including optional tours, hotel overnights, and transfers, are subject to our cancellation policies. Consequently, unused services are not refundable. Please keep this in mind during your trip should you decide to alter your itinerary or cancel a portion of your tour. Insurance is highly recommended; please inquire if you would like information on purchasing insurance.


Payments

American Express, Visa, Mastercard and respective debit cards as well as certified bank checks are all acceptable forms of payment. All payments made by certified bank check should be made payable to Central California Inbound LLC.


Cancellation Policy

Refined Journeys will do its best to make any changes that you may request after your confirmation has been sent. If an amendment or cancellation by you or any member of your party is necessary, this must be confirmed in writing by the party or representative (travel agent) that signed the Booking Form. Amendment fee is payable upon request and any further fees incurred by these changes will be due upon acceptance of the change. Cancellation and fees payable by you to the company on the following basis:


Insurance

Travel insurance is not included in our packages and tours. We strongly recommend that you consider trip cancellation insurance as a means to prevent hardship and to recover charges in the event of an unexpected cancellation.


Flights

Flight details may be required to insure timely services.


Travel Documents/Visas

It is your responsibility to ensure that you hold a valid passport and if required a Visa to enter the United States of America. Please note that many governments demand an adequate period of validity of your passport beyond the return date (usually 6 months) of your vacation.


Force Majeure

If we are forces to cancel or change your vacation by reason of Force Majeure, you may not be entitled to any compensation payment. Force Majeure means any event which we (or our supplier of services) could not, even with all due care, avoid. This will include war or threat of war, terrorist activity or threat of such activity, civil riots or strife, nuclear disaster, illness, disease, adverse weather conditions, health risks and epidemics and all other circumstances and "Acts of God" beyond our control. We accept no responsibility for and shall not be liable for any loss or damage sustained by you or for any changes to your vacation caused by circumstances amounting to a Force Majeure.


Company & Legal Information

Central California Inbound LLC doing business as Central California Explorations, Majestic Mountain Loop Tours and Refined Journeys. California Seller of Travel number 209416940. Better Business Bureau and Fresno Convention and Visitors Member.


Liability Company & Legal Information

Our contracted vehicles are serviced regularly and maintained for your comfort and safety, with all things in life at times things don’t go as planned. If issues arrive we will do our best to firstly secure your safety and then do our best to ensure your comfort and get you back on tour as quickly as possible. 


Central California Inbound LLC DBA (Doing Business As) Central California Explorations & Majestic Mountain Loop Tours and/or its agents act only as agents in regard to transportation, accommodations and other services provided in your vacation package. By making this booking, We accept no liability or responsibility for any injury, damage, loss, accident, delay or irregularity which may be occasioned either by reason or defect, through acts or defaults of any company or person, or in carrying out the arrangements of the tour, as a result of any cause beyond control of Central California Inbound LLC and its companies. Guests specifically release Central California Inbound LLC and its DBA companies from any and all claims for loss or damage to baggage or property or from personal injuries or death, or from loss or delay, arising out to the acts, omissions or negligence of any independent contractors, such as air carriers, transportation companies, hotels, cruise companies or other provider of services or facilities. All arrangements made for tour participants with independent contractors are made solely for convenience to participants and are done at participants own risk. Tickets, vouchers and other travel documents are subject to all terms and conditions of the respective suppliers. Under no circumstances shall Central California Inbound LLC or its DBA companies be construed as a carrier under a contract for safe carriage of the passenger or his/her belongings. Transportation sand guide services are contracted and meet all DOT and passenger transportation, insurance and safety requirements. Contractor safety certificates are available upon request. 

Central California Inbound LLC and its DBA companies shall not be liable for delay or inability to perform any condition or part thereof caused by or arising out of strikes, acts of God or other conditions beyond our control.


Central California...Naturally!


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